Return & Refund Policy – SixtyOneShop
Thank you for shopping with SixtyOneShop. We care about your satisfaction and aim to provide a smooth and secure shopping experience for all our customers in the GCC region.
Eligibility for Returns
You may request a return within 7 days of receiving your order if:
- unused, unwashed, and in its original packaging with all tags intact.
- not on sale or discounted.
- damaged, defective, or incorrect.
To initiate a return, please contact us at
📧 Email: sixtyoneshop1@gmail.com
📱 WhatsApp: +966597086638
Refund Process
Once we receive and inspect the returned item, we will notify you about the status of your refund.
- original payment method or as store credit.
- 7–10 business days.
- are non-refundable.
Damaged or Wrong Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery. Share your order number and clear photos of the item. We will arrange a free replacement or full refund.